🔒 PropZap Buyer Cashback Program

Terms & Conditions

Terms & Conditions (Updated September 12, 2025)
Effective Date: April 13, 2025

These terms govern participation in the PropZap Buyer Cashback Program (the “Program”) and are binding upon all participants. By participating, you agree to these terms in full.

1. 📌 Eligibility

This incentive is available only to new customers of PropZap Inc. who:

  • Complete their onboarding through PropZap.com.

  • Have never previously completed onboarding, registered an account, or completed a transaction with PropZap.

  • Are not currently under a Buyer Representation Agreement with another real estate brokerage or agent at the time of onboarding.

To qualify, the participant must:

  • Complete onboarding through an official PropZap link, form, or team member.

  • Acknowledge and accept these Terms & Conditions either digitally or in writing.

  • Complete the onboarding process within 24 hours of receiving their invitation or consultation link. Customers who do not complete onboarding within this timeframe will not be eligible for the incentive.

📌 One cashback incentive is permitted per household in any 12-month period.

🔍 Definition of “Onboarding”

For the purposes of this program, “onboarding” is considered complete when the customer has:

  • Created a PropZap account through an approved link or invitation

  • Provided accurate contact details and completed their buyer intake

  • Spoken with a PropZap team member (via phone, video, or in-person)

  • Been verified and activated in the PropZap system as a buyer lead

Onboarding is timestamped based on the date and time all of the above criteria are fulfilled and verified by a PropZap representative.

2. 🏡 Definition of a Qualified Purchase

A purchase is considered “Qualified” when all of the following occur:

  • A firm offer (all conditions satisfied or waived) is submitted and accepted.

  • A deposit is delivered in trust to a law firm, brokerage, or authorized fiduciary.

  • The transaction closes successfully, with legal title transferred.

  • PropZap receives the full buyer-side commission with no dispute, holdback, or clawback.

  • The property is a residential transaction.

⚠️ Transactions that do not close, are cancelled, or do not meet the above criteria are ineligible.

3. 💰 Cashback Calculation

The cashback amount is calculated based on the net commission received by PropZap.

Net commission is defined as:

Gross buyer-side commission minus:

  • Referral fees paid to external agents or affiliates

  • Marketing and promotional costs

  • Administrative, legal, or compliance fees

  • Clawbacks or adjustments applied before/after closing

📌 If no commission is received, no cashback will be issued.

4. 📅 Cashback Timeline & Tiers

The cashback percentage is determined by the number of calendar days between:

  • The date of the buyer’s first confirmed showing appointment (in-person or online), and

  • The date the buyer’s offer goes firm, as recorded in the Agreement of Purchase and Sale.

Go Firm Within…

  • 48 hours → 70% of Net Commission

  • 72 hours → 60% of Net Commission

  • 96 hours → 50% of Net Commission

  • 7 days → 40% of Net Commission

  • 14 days → 30% of Net Commission

  • 21 days → 20% of Net Commission

  • After 21 days → 0%

📌 Time is measured in calendar days. No extensions will be granted unless at PropZap’s sole discretion.

5. 💳 Cashback Payment

  • Cashback is issued within 30 business days of PropZap receiving cleared commission funds.

  • Payment methods include e-transfer or EFT.

  • Cashback cannot be applied toward closing costs or down payments.

  • If a transaction is cancelled or fails to close, the cashback is forfeited in full.

6. ⚖️ Risk Disclosure & Buyer Responsibility

This program is designed to reward buyers who are prepared and efficient — not to pressure them into risky decisions.

PropZap strongly advises all participants to:

  • Seek independent legal, financial, and mortgage advice before submitting offers.

  • Understand the risks of waiving financing, inspection, or due diligence conditions.

  • Only proceed when fully informed and confident.

PropZap disclaims any liability for outcomes related to buyer decisions made under time-sensitive incentives.

7. 🚫 Misuse, Abuse & Fraud

PropZap reserves the right to:

  • Withhold or revoke cashback for any participant not in full compliance with these terms.

  • Audit transactions and communications to verify authenticity.

  • Deny cashback for suspected fraud, misrepresentation, or abuse (e.g. duplicate onboardings or nominee buyers).

  • Pursue legal action in the event of fraudulent or manipulative behaviour.

8. ⚙️ Program Modifications

PropZap may modify, pause, or terminate this incentive at any time without notice. Any changes will not affect previously approved, qualified transactions already in process.

9. 📬 Contact

For questions or concerns about the Buyer Cashback Program, please contact:
📧 info@propzap.com